Commercial cleaning contract template.

Contract checklist

Start with the parties, site, and term

Name the cleaning company and client exactly as they should appear on invoices. List each service address and the date work starts. Record whether the agreement runs for a fixed term, renews, or continues until either side ends it under the cancellation section. Add the people who can approve scope, schedule, price, and service changes. This first page should answer a simple question without a phone call: who agreed to what work, at which property, and for how long?

Define the scope so it cannot drift quietly

List the rooms, surfaces, tasks, quality expectations, and exclusions for each site. Separate recurring work from periodic work such as floor care, window cleaning, supply restocking, or deep cleaning. Attach the walkthrough notes or task schedule if the list is long. State who supplies consumables, equipment, keys, alarm instructions, water, power, and storage. A clear scope protects the client and the crew because the signed record, not a chain of texts, becomes the reference when someone asks whether a task was included.

Describe frequency and recurring schedules

Write the service days, expected time window, holiday plan, and process for a client closure or missed visit. If different areas follow different frequencies, name them separately. Explain how the client requests a schedule change and how much notice the cleaning company needs. Keep the signed frequency connected to the recurring job in your scheduling system so the office and crew work from the same plan instead of rebuilding the week from memory.

Set pricing, invoices, and payment terms

State the contract price, what period it covers, the invoice schedule, the due date, and the approved payment methods. Explain how taxes, reimbursable supplies, or separately approved work appear on the invoice. Name the client billing contact and the process for a disputed invoice. If the client uses Net 30 or another due-date convention, write the actual due-date rule rather than relying on the label alone. Connect each invoice to the client and completed work so payment follow-up starts with a complete record.

Record insurance, COI, and W-9 requirements

Ask the client which insurance documents, coverage details, additional-insured wording, or tax forms they require before service begins. Record where the documents must be sent and when they expire. Keep the request and the current files with the client account. Do not guess what a client, insurer, or government agency requires. Confirm each requirement with the party that requested it and get professional advice when the contract language creates an obligation you do not understand.

Give extra work its own approval path

Define what happens when the client asks for work outside the signed scope. A useful process records the request, describes the added task, states the price or pricing method, names the approver, and confirms whether the change is one-time or recurring. Require written approval before the crew starts unless the agreement defines a genuine emergency process. This keeps a helpful crew response from turning into permanent unpaid work and gives the client a clear record of every change.

Write the cancellation and price-review process

State how either side gives notice, where the notice goes, when it takes effect, and what happens to completed work, keys, supplies, records, and unpaid invoices. Add a separate price-review process that says when pricing may be reviewed, which cost or scope changes can start a review, how much notice the client receives, and how a new price becomes effective. Do not copy a cancellation clause from another company and assume it fits. Ask a lawyer to review the language for your business and location.

Use the checklist as the template

Before sending a draft for legal review, confirm that it names the parties and sites, defines the recurring and periodic scope, sets the service schedule, records price and payment terms, lists document requirements, controls extra work, and explains cancellation and price review. Add signature blocks and every attachment the agreement references. The contract is the easy part. Running the same scope, schedule, proof, invoice, and follow-up every week is the work, so keep the final agreement connected to the account your office and crew use.

Keep exploring

Run the signed work from one account.

Keep the schedule, documents, completed service, and invoice connected after the agreement is signed.

Commercial cleaning contract questions

Prepare the business terms, then get qualified legal advice for the final agreement.

Straight answers. Ask the rest on the call.